When your access to the official website, profile page, or the launcher is temporarily disabled due to suspicious traffic coming from your network or when trying to access the website too many times, you can encounter the following errors:

"Our systems have detected unusual traffic from your computer network"
 

“Connection blocked. Please contact tech-support. Error code: 1230-02”

“Error 1020"

Suspicious behavior in the launcher:

To fix these issues, you have to contact [email protected] with the subject “IP unblock” and the following content:

- Short description of the situation;
- Screenshot of the error;
- Your public IP address (you can check it at https://2ip.io; if possible, please send a fullscreen screenshot from the website).